Professional Services

Helping you maximise the return on your Salesforce investment

At Adapt IQ, we don't just provide professional services; we embark on a journey with you. With a thorough and caring approach, our skilled team ensures your success, at every step. Trust us to be your dedicated partner in achieving your business objectives.

Services

Analysis & Design

We begin by understanding the business drivers that you would like to achieve, and map these to a set of requirements that will ultimately form your scope.

Once formally agreed, we create futureproof, solution architecture that will underpin your solution.

Output: Success criteria, User stories, Business Value Mapping, Technical Architecture

Build & Deploy

Now that we're aligned on our mutual goal, we will work with you to create a combined project plan for our respective teams.

We will build the system utilising an Agile/Scrum methodology, blended with our exclusive IP, to de-risk the project and accelerate development.

Output: Configured Salesforce implementation, UAT, Training, Comprehensive Training Material, post-implementation support

Adoption Support

Your Salesforce instance is functionally and technically sound, but you need support in driving user adoption to maximise the value of your investment. We have created a collection of assets and services to support you, ensuring that your users follow your processes.

Output: System Videos and User Guides, Go-Live Floor-Walking, Guided Processes, Change Management

Health Check

You have implemented Salesforce but aren’t sure whether it's in line with best practice. We analyse the business processes that you had intended to manage on Salesforce, and review how efficiently your implementation supports them.

Output: Recommendations Document including; System / Process Alignment, Config vs Code, New Features, ISV Plug-Ins, Code Quality, Enhancement Prioritisation

Blueprint

Figuring out your business and technical roadmap isn’t a trivial task – that’s why we're here to help. We have created a framework to simplify this process, and help steer your organisation towards a more robust, iterative strategy for the future.

Output: Long-term business objectives mapped to high-level requirements, Technical Roadmap,

Support

So you’ve either just gone live with Salesforce, or you are an existing customer that needs an extra pair of hands to help manage your instance. Our flexible, tailor-made support offering will ensure that you have the right resources on hand, when you need them. Our packages range from 3 months to 3 years and cover the following areas of the platform: Pardot, Sales, Service, FSL, Platform and Analytics.

Benefit from our proven Salesforce expertise and accelerators

Our team possesses extensive knowledge of the platform's capabilities and boasts a stellar track record of successful deliveries, reflected in our 5-star customer satisfaction score. Drawing from our experience across various industries, we have curated a collection of accelerators for common tasks, reducing the reliance on custom coding and maximizing ROI for your projects.

Get up and running in weeks, not months

Experience the advantages of Salesforce faster, powered by our skills, accelerators, and efficient delivery approach. Eliminate the sunken costs that come with paying for unused licences; we prioritize delivering key solutions swiftly, enabling you to generate returns and realize the full potential of your investment without delay.

Whether you’re planning your first Salesforce deployment or want to optimise your use of the platform and portfolio, contact us to discuss your requirements.

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Coimbatore,
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HMT Main road,
Jalahalli,
Bangalore,
Karnataka,
560021

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