Local Government

Transform citizen delivery together

We can help empower your workforce, drive efficiencies, enhance citizen engagement, and enable data-driven decisions.

Gain a 360-degree view of the citizen

Consolidate every customer interaction, across services, into a unified repository through Salesforce Public Sector Solutions, to provide more joined-up support for vulnerable citizens and streamline processes. Adapt IQ excels in integrating multiple legacy systems into Salesforce and introducing automated data sharing – in line with GDPR – to enhance public service delivery.

Streamlining Inefficient Processes:

Manual and paper-based processes often lead to delays and errors as well as navigating multiple systems and applications to find data. With Salesforce Public Sector Solutions (PSS), we empower you to optimise operations by automating tasks, digitising workflows, and integrating to your back-office systems. This results in improved service delivery, faster response times, and greater operational efficiency.

Enhancing Citizen Engagement

Traditional methods of citizen engagement have limitations in terms of reach and effectiveness. Adapt IQ's Salesforce Solutions leverages cutting-edge technology platforms such as social media, mobile apps, and self-service forums. By embracing these tools, you can enhance citizen engagement, foster transparency, and enable an informed decision- making process.

Data Management and Analytics:

Digital transformation equips local governments with the ability to harness the power of data analytics, artificial intelligence (AI), and machine learning. By leveraging these technologies, you can gain valuable insights, drive efficiency, make evidence-based policy decisions, and engage in proactive planning.

Adapt IQ and Salesforce have partnered together to bring you a complete suite of Local Government solution which covers the following:

Planning Applications

Land Planning

Waste Management

Complaints Management

Inspections

Pest Control

Housing Management

Permits & Licenses

Whitepaper